Contact Us
Our support team is available to assist with account questions, deposits and withdrawals, verification checks, technical issues and general feedback. Contact us for quick help with promotions, payment enquiries or responsible gambling tools, including deposit limits and self-exclusion. We aim to respond promptly and will guide you through verification steps, security queries and account-related concerns in a clear, practical way. For urgent issues use the phone number below.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat 24/7, email replies usually within 24 hours) |
| General enquiries | [email protected] (accounts, payments, verification) |
| Affiliate enquiries | [email protected] (applications and partner support) |
| Phone | +44 20 7946 0821 (voice support and callback requests) |
| Working hours | Mon-Fri, 09:00-18:00; Sat-Sun, 10:00-16:00 |
Email Support
For detailed requests, account issues or queries that require documents, email is the preferred contact method. Please send messages to [email protected] with a clear subject line, your full name and up-to-date contact details. Including screenshots or any reference numbers speeds up handling and helps avoid delays, so please add these where relevant.
Submit Your Inquiry
Name Email Message Send messageResponse Time
Vegas Lounge customer support aims to respond promptly. Most enquiries are resolved within one business day, while more complex matters - such as account verification or payment investigations - may take longer depending on their nature. For quick help try live chat; VegasLounge email support handles detailed requests and will advise if extra time or documents are required.
Feedback
We’d love your feedback, suggestions or ideas to improve Vegas Lounge. Every message is read carefully by our team and helps shape features, promotions and site usability. Tell us what you like, report any issues or suggest new features, we use your input to make steady improvements and a better experience for all players.