Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you register an account, play or otherwise interact with Vegas Lounge. We respect your privacy and aim to be clear about the types of data we hold, why we use it and the choices you have about your information.

Types of data we collect

Personal data

We collect information you provide when you register or verify your account, such as name, date of birth, contact details, address and identity documents. We also record account credentials and security questions to protect access.

Technical data

Technical data includes IP address, device identifiers, browser and operating system details, language settings and connection information. We use this data to deliver the site, diagnose issues and help prevent fraudulent activity.

Transactional data

Transactional data covers deposits, withdrawals, bets, game activity, bonuses applied and payment method details. We keep records of transaction amounts, dates and any associated confirmations for accounting and compliance purposes.

How we use your information

We use personal, technical and transactional data to operate your account, process payments, verify identity, detect and prevent fraud, comply with legal and regulatory requirements, and provide customer support. We may also use anonymous or aggregated data to analyse site performance and improve services.

Data protection practices

We store data securely and limit access to employees and authorised service providers who need the information to perform their duties. We apply encryption and other reasonable technical and organisational measures to protect data in transit and at rest. Retention periods depend on the purpose for which data was collected and any legal or regulatory obligations.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, keep you signed in, support secure login and deliver relevant content. We also use analytics tools to understand site usage and improve performance. You can manage cookie settings via your browser, but some features may not work if cookies are disabled.

User rights

You have rights to access your personal data, request correction of inaccurate information, object to or restrict certain processing, and request portability where applicable. You can also withdraw consent for direct marketing at any time. Requests will be handled in line with applicable data protection laws.

Access, correction and deletion of data

To access, correct or request deletion of your personal data, contact our support team. We may need to verify your identity before making changes. Please note that some data may be retained where required by law or to resolve disputes and enforce agreements.

Information sharing and third parties

We share data with third-party service providers such as payment processors, identity verification services, fraud prevention partners and hosting providers. We may also share information with regulators or law enforcement where required. Where we share data with partners, we require them to process information in line with this policy and applicable law. References to the brand may appear as VegasLounge in some service provider records.

Privacy policy updates

We may update this policy periodically to reflect changes in our practices. Significant changes will be notified through the site or by other reasonable means. The current policy is published here and takes effect from the date shown on the page.