Responsible Gambling

At Vegas Lounge we take responsible gambling seriously. We want play to remain fun and under your control, so we provide clear tools and guidance to help you manage time, money and activity on your account. If you ever feel your play is becoming a concern, please get in touch and we will support you through practical steps to stay safe.

Player protection principles

We aim to protect players by making safer‑gambling tools easy to access, offering straightforward information and responding promptly to requests for limits or breaks. We respect your choices and treat all requests to restrict or close accounts with priority and confidentiality.

Activity-control tools

You can use a range of controls in your account settings to manage how and when you play. These tools are designed to help you stick to limits and take breaks when needed. If you need help setting controls, contact support at [email protected].

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you fund your account. Limits apply across the selected period and can be reduced immediately; increases may be subject to a short waiting period to encourage considered decisions.

Loss limits

Loss limits let you cap the total losses you accept over a set period. Choosing a realistic loss limit is a simple way to protect your bankroll and stay within your comfort zone.

Time limits and session controls

Use session timers, reality checks and automatic logout to limit playing time. Options include short breaks, session-duration reminders and longer account pauses. These features help prevent extended sessions and support balanced play.

Self-exclusion and account breaks

If you need a longer break, you can self-exclude for a fixed period or indefinitely. During self-exclusion your access is blocked and we will restrict direct marketing. To request self-exclusion or to close your account, contact support or use the account controls.

Recognising signs of problematic behaviour

Look out for common warning signs such as chasing losses, spending more time or money than intended, neglecting responsibilities, or feeling distressed about play. If you notice these changes, take action straight away by using limits, taking a break or seeking help.

Practical tips for staying in control

- Set realistic deposit and loss limits and stick to them.
- Use session timers and reality checks to track time spent.
- Avoid playing when upset, tired or under financial pressure.
- Keep a clear budget for play and treat gambling as entertainment, not income.

Professional help and support organisations

If you need specialist help, you can contact recognised UK services such as GamCare, GambleAware or register with GAMSTOP to block access to multiple operators. For help from our team at VegasLounge, contact [email protected] and we will guide you through available options and next steps.